RUINED MY HP ENVY 120 PRINTER

Used pica text for scanning two days ago, worked OK. Tried scanning a photo today, not using picatext- all I get a page of tightly spaced vertical lines. And the line to the right of this review box? “If you need support, please visit picatex Support? It takes you to ther commerical wesite that extols their virtues but does not have support, troubleshooting or ANY contact information. I will return this is I can find a way.

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